Warranty Policy
Komono Warranty and Support
Komono Warranty and Support
KOMONO offers a warranty to the original purchaser from an authorized Komono retailer. Your KOMONO watch is guaranteed under the terms and conditions of this warranty against defects in materials and workmanship for a period of 1 year from the date of original purchase and 2 years warranty for European consumers after original purchase if purchased from an official Komono retailer.
If you wish to submit a warranty request, please click here .
Please note: Proof of purchase is required for all warranty claims.
The KOMONO warranty does not cover:
The KOMONO warranty does cover:
Submit a warranty claim at the Warranty Service Center
The warranty will not be accepted by KOMONO if the watch has been damaged by accident, negligence, unauthorized service or other factors not due to defects in materials or craftsmanship.
In case of replacement, KOMONO cannot guarantee that you will receive the same model again. If your model is not available, a similar watch of equal value and appearance will be provided.
Contact Customer Service USA & Canada hello@komono.com
Customer Service Europe & Rest of the World support@komono.com